Omni E-Ride Terms & Conditions
These Terms & Conditions govern all vehicle purchases and services from Omni E-Ride. By booking or purchasing a scooter, you accept the following terms:
Pricing & Payments
- •All prices are exclusive of GST, insurance, and additional charges unless specified
- •Prices may change due to raw material costs, government regulations, or other factors
- •Full payment must be made before delivery unless financed through an approved partner
Delivery
- •Delivery timelines are indicative only and depend on stock availability
- •Omni E-Ride is not liable for delays due to transportation, strikes, or government restrictions
Warranty
- •Warranty coverage will follow the Omni E-Ride Warranty Policy
- •Battery warranty: NMC - 2 years + 1 year service (32,000 km) | LFP - 3 years + 1 year service (42,000 km)
- •Warranty becomes void if the scooter is serviced at unauthorized workshops
Service & Maintenance
- •Customers must follow the service schedule provided in the booklet
- •Failure to follow service schedule may result in warranty cancellation
- •After the warranty period, all service charges are to be borne by the customer
Returns & Refunds
- •Once delivered, vehicles are non-returnable and non-refundable
- •Refunds will be considered only in exceptional cases approved by the company
Liability
- • Omni E-Ride is not liable for accidents, injuries, or damages arising from misuse, negligence, or overloading
- • Customers must follow all traffic and safety regulations
Modifications
- •Any unauthorized modifications or changes to the scooter will void warranty and liability
- •Only Omni-approved accessories are recommended
Governing Law
All disputes are subject to the jurisdiction of courts in Patna, Bihar only.
Contact Us
Email: support@omnideride.com
Phone: 011-6926-8712
Address: Baijnathpur Rd, Yadav Chowk, Hatiya Gachhi, Saharsa, Bihar 852202